4.1 Video presentation I – A narrated video presentation about how SLPs and audiologists should use effective communications with their patients (12 slides).
4.2 Podcast I – Click to listen, or right-click to download the narration audio file to listen off-line (14 minutes).
4.3 Interactive podcast app I – Randomly accessible and searchable presentation slides and audio narration; download to mobile devices for just-in-time learning and convenient look-ups of information.
4.4 Handout notes ( PDF | eBook ) – Printable and digital interactive versions of the slides and narration for this module.
4.5 Video presentation II – Narrated video on Dealing with Difficult Patients (10 slides).
4.6 Podcast II –The audio of the narration on Dealing with Difficult Patients (10 minutes).
4.7 Interactive podcast app II – Randomly accessible and searchable presentation slides and audio narration; ideal for downloading to mobile devices for just-in-time learning and information look-ups.
4.8 Handout notes II ( PDF | eBook ) – Slides and narration scripts on Dealing with Difficult Patients.
4.9 Knowledge checkup – An interactive exercise consisting of flash-card type questions and answers to assess how well you learned and remembered the content in this unit (15 questions).
4.8 Module 4 quiz – An online, interactive quiz on the content covered in this unit (20 questions randomly selected from 54 items).