Patient Relations Educational Games – A fun and interesting way to learn about the topics in this course.

      • Jeopardy ( Game 1 | Game 2 | Game 3 ) (3 different games with 15 questions each).
      • Who Wants to be a Millionaire ( Game 1 | Game 2 | Game 3 ) (3 games with 15 questions each).
      • Word Search ( Game 1 | Game 2 | Game 3 ) (3 different games with 7 questions each).

Checklists – Use these checklists as a quick review / refresher or download to your device to provide a quick look-up on-the-job resource.

All checklists listed below ( PDF | App | eBook )

      • Communication Skills
      • Listening Skills
      • Boundary Crossing Signs
      • Sexual Misconduct
      • Sexual Abuse
      • Response to Disclosure
      • Trauma-Informed Principles

Glossary of Terms ( PDF | App | eBook )

Frequently Asked Questions (FAQ) ( PDF | App | eBook )

Patient Relations Referral Guide ( PDF | App | eBook ) – A directory including descriptions and contact information for community and professional help and assistance resources. This directory can be made available to patients who may have experienced sexual abuse or sexual misconduct by regulated health professionals or others.