Professional Predicaments

Answer:

Extraneous circumstances, like job action, may impact service provision, and so adherence to ACSLPA’s Code of Ethics and Standards of Practice is paramount to ensure safe, competent, and ethical care for clients. ACSLPA recognizes that navigating these types of situations may bring up difficult feelings and present ethical dilemmas for service provision.

In the case of service disruptions, communication to clients and families is of particular importance. ACSLPA’s Code of Ethics, indicators 3.1 “communicate truthfully and respectfully with clients to facilitate understanding of proposed services and promote realistic expectations of service outcomes”, and 3.2 “communicate in a collaborative, open, and responsible manner to support effective team functioning” are particularly relevant in these situations.

Regulated members may need to inform their administration, or management, of their professional requirements outlined in ACSLPA’s Code of Ethics noted above. Regulated members may wish to work with administrators or managers to ensure adequate messaging in relation to any disruptions to SLP or audiology services is shared with clients. This may include providing the SLP’s or audiologist’s contact information so that they can retain channels for communication with clients. For example, SLPs and audiologists may be able to provide guidance or strategies to support client care during service interruption. Finally, regulated members should review and reference any related employer policies for additional guidance on navigating this type of situation.

Job action situations are often fluid in nature, and circumstances may change quickly in unanticipated ways. For example, the nature of the job action may change, or it may become more prolonged or develop to involve additional staff. Recognizing the fluid nature of these situations, SLPs and audiologists will need to re-assess new information as it presents itself and make decisions about re-visiting or adapting their approach to providing services as needed.

Regulated members are reminded that they may contact the College if they have questions or need further clarification. Please do not hesitate to reach out at any time using the Contact Us form.